Frequently Asked Questions
You can contact us directly at any time, but take a moment to read through the questions we’re asked most often.
If you have requested a quote already and have some queries on that quote or your itinerary, kindly contact our customer support team or travel agent directly.
How do I make a reservation on your website?
It’s easy to make a reservation on our website. All you need to do is fill out our online form, including how many travellers, your overseas address and flight details.
What if I can’t find the location I need on your website?
If you can’t find the location you need on our website, please contact our customer support team.
How can I pay for my reservation?
You can pay for your reservation using PayPal or all major credit/debit cards.
How safe is your website?
The booking system we use is secured using SSL certification. This ensures the safe encryption of your card details. Any details of your credit or debit card will never be stored.
I need to make changes to my booking. How do I do this?
Making a change to your booking is simple — just contact our customer support team, who will be happy to assist you.
How do I make a reservation for a child under two years?
If you need to make a reservation for a child under two years, please contact a member of our customer support team, who will make arrangements on your behalf.
Can I include extra luggage items in my booking?
Including extra luggage items in your booking may be chargeable. Contact our customer support team for additional information.
Do your buses and coaches accommodate wheelchair users?
If you require a bus or coach to accommodate a wheelchair user, please contact a member of our customer support team so that we can make arrangements for you.
What areas do you cover?
We cover all areas of Sweden.
Do your buses and coaches come with free WiFi?
Yes. Our buses and coaches all come fitted with free WiFi.
What are your opening hours?
We are available for bookings 24 hours a day, 7 days a week.
How far in advance do I need to make my reservation?
We recommend that you reserve your vehicle at least 3 hours in advance of your departure.
Still have a question? Contact us and our team will help.
Call +44 203 834 3211 now to book
Speak to our team directly, or send your journey on WhatsApp.